She advocates for those in long-term care

In her first months on the job as Maryland state long-term care ombudsman, one of Steveanne Ellis’s first hurdles is making sure people know she exists. Ellis oversees the network of staff and volunteers across that state that help resolve resident problems in Maryland’s 230 nursing homes and 1,500 assisted living facilities.
“Whether you are in a nursing home or assisted living for a week or for years, we want it to be homelike and a nice place to be. We want to make sure the quality of life is good.
“Unfortunately, that’s not always the case…but when it’s not, I am glad we can be here to help.”
Ellis can be reached at (410) 767-2161.
These local ombudsman offices can also be contacted about concerns in long-term care or assisted living settings:
Baltimore County: (410) 887-4200
Baltimore City: (401) 396-3144
Anne Arundel County: (410) 222-4464